Letter of Guarantee
Your cryptographically signed insurance against disputes — issued before every Mixy deposit.
A letter of guarantee is standard practice among reputable Bitcoin mixers. It documents the exact terms of your order — deposit address, output addresses, fee, delay — and carries the operator's digital signature proving authenticity.
Two components
- Guarantee text — Human-readable terms including amounts, addresses, and timestamps.
- Digital signature — Cryptographic proof that Mixy issued the document and it was not altered.
When you need it
If payouts are delayed, amounts differ from agreed terms, or you suspect an error, send the guarantee letter to [email protected]. Support verifies the signature and resolves the case. Without the letter, dispute resolution is significantly harder.
Best practices
- Save the letter before depositing — Mixy cannot reissue identical proofs after log deletion.
- Store offline (encrypted file, password manager).
- Never share publicly — it contains your addresses.