Frequently Asked Questions
Answers to common questions about Mixy and Bitcoin mixing.
Can't find your answer? Contact [email protected] 24/7.
Frequently asked questions
Why choose Mixy over other mixers?
Mixy performs real Bitcoin cleaning with exchange-grade outputs — not peer-to-peer coin swaps. We issue digitally signed guarantee letters, charge transparent fees (3–5% + 0.0007 BTC), and retain zero logs.
How do I use Mixy?
Use the website at mixy-mixer.com or the Telegram bot @MixyMoneyBot. Enter output addresses, save your guarantee letter, deposit BTC, and wait 3–6 hours.
How much does Mixy cost?
3–5% of the deposit plus 0.0007 BTC flat fee. Your guarantee letter states the exact rate.
How long does mixing take?
Up to 6 hours from deposit confirmation.
What amounts are accepted?
Minimum 0.003 BTC, maximum 50 BTC per order. Contact support for larger amounts.
What is a letter of guarantee?
A cryptographically signed document proving service terms. Required for dispute resolution. See our guarantee letter guide.
What if funds don't arrive on time?
Contact [email protected] with your guarantee letter. Delays are rare and typically resolved quickly.
What data does Mixy collect?
None. No logs, no KYC, no AML data collection.
Are mixed coins accepted by exchanges?
Mixy outputs come from exchange liquidity and pass standard blockchain analytics purity checks, unlike many peer-to-peer tumblers.
Brand & domain questions
Is Mixy the same as Mixy Money / mixymoney?
Yes — Mixy, Mixy Money, and mixymoney all refer to the service at mixy-mixer.com. Use that domain as the canonical site.
Is mixymoney.org official?
No. mixymoney.org is not affiliated with Mixy Money. Official clearnet domain only: https://mixy-mixer.com. Russian overview: /ru/.
Where is the Russian page?
See the Russian landing: Биткоин миксер Mixy Money.
More reading
Deep dives: what is a Bitcoin mixer, Mixy Money mixer guide, how to mix Bitcoin, mixers hub, Mixy service, official domain, llms.txt.